Terms and Conditions, Privacy, and Cookies Policy for www.living.com.cy
Effective Date: January 13, 2025
This document outlines the Terms and Conditions, Privacy Policy, and Cookies Policy for Ergo Home Group Ltd as it relates to your use of our website www.living.com.cy and our e-shop services. By accessing our website, you agree to comply with these terms.
Terms and Conditions
1. Introduction
The webpage www.living.com.cy serves as the official electronic store (e-shop) for LIVING, member of Ergo Home Group Ltd, a company duly registered in the Republic of Cyprus with Company Registration Number HE 76581, operating in the Retail Home Furnishings and Catering Items sector. The company’s registered office is located at 46 Tempon Street, 2408 Engomi, Nicosia, Cyprus.
For any inquiries you can reach us at +357 7777 14 11 or email us at info@ergohomegroup.com. Customer service is available Monday to Friday, 9:00-18:00.
Ergo Home Group Ltd is always aiming to offer the best possible service to our customers. The present e-shop enables both our customers and internet users to be informed directly about the products offered by our company, as well as to make their purchases online. Our website gives our customers the opportunity to be informed about the existing stock in all the physical LIVING stores of our network. These Terms and Conditions govern your access to and use of our website and services. By using our site, you acknowledge that you have read, understood, and agree to be bound by these terms.
2. User Accounts
To access certain features of our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
3. Intellectual Property
All content on this website, including text, graphics, logos, design elements and images, is the property of Ergo Home Group Ltd and is protected by copyright laws. You may not reproduce or distribute any content without our express written permission.
4. User Guidelines
Users must not engage in any prohibited activities, including but not limited to:
• Harassment or abuse of the website or other users.
• Posting false or misleading information.
• Engaging in any illegal activities.
• Using automated systems to access the website.
• Violation of these guidelines may result in account suspension or termination of account and cancellation of an order.
5. Limitation of Liability
To the fullest extent permitted by law, Ergo Home Group Ltd shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website. This includes, but is not limited to, technical issues, service interruptions, or errors in product listings.
6. Governing Law
These Terms are governed by the relevant provisions of Cyprus law, European law and applicable international conventions.
7. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the website. Users will be notified of updates through a website announcement or via email where applicable.
8. Contact Information
For questions about these Terms and Conditions, please contact us at info@ergohomegroup.com.
Privacy Policy
1. Information we Collect
We collect personal information when you create an account, make a purchase, or contact us for an inquiry, including:
• Name
• Email address
• Shipping address
• Payment information
We also collect non-personal information through cookies and analytics tools.
2. How We Use Your Information
Your information is used for:
• Processing transactions.
• Communicating with you about your orders.
• Improving our services based on user feedback.
• Personal data will be retained for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Data will be deleted upon request if it is no longer required for these purposes.
3. Sharing Your Information
We do not sell your personal information. We may share your information if required by law or to protect our legal rights. Should such third-party service providers operate outside the EU, we ensure they comply with relevant data protection laws, such as GDPR.
4. Your Rights
You have the right to access, correct, or delete your personal data at any time. You can also opt-out of marketing communications. For any data-related inquiries, you may contact us at info@ergohomegroup.com.
Cookies Policy
Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us analyse site traffic and improve functionality. Users will be prompted to accept or reject cookies through a banner displayed upon first visiting the site. Non-essential cookies will only be activated after consent.
Types of Cookies We Use:
• Essential Cookies: Required for basic site functionality.
• Analytics Cookies: Used to understand how visitors interact with our site.
• Marketing Cookies: Help deliver relevant advertisements.
You can manage cookie preferences through your browser settings; however, disabling cookies may affect site functionality. This comprehensive policy ensures users understand their rights and responsibilities while using our website and services. Adjust sections as necessary to fit specific business needs and legal requirements. Please note that Cookies are stored for a specified duration (e.g., 30 days) and automatically expire thereafter.